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Who we share your data with

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Privacy Policy

Last Updated: October 27, 2025

Introduction

Welcome to Studio by ISIM, a premium image consulting experience center operated by Samridh Solutions LLP (referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or engage with our services at Studio by ISIM.

Registered Business Details:

Legal Entity: Samridh Solutions LLP

Brand Name: Studio by ISIM

Information We Collect

Personal Information

When you interact with Studio by ISIM, we may collect:

  • Full name, email address, and phone number
  • Appointment preferences and scheduling information
  • Payment and billing information
  • Communication records and service feedback
  • Photographs taken during consultations (with your explicit consent)

Service-Related Information

  • Color analysis results and body styling assessments
  • Face shape analysis and accessory recommendations
  • Makeup preferences and techniques learned
  • Dietary preferences for etiquette sessions
  • Service history and consultation notes

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and cookies
  • Pages visited and time spent on our website

How We Use Your Information

We use your personal information to:

  • Process and confirm your appointment bookings
  • Provide personalized image consulting services 
  • Send appointment reminders and service updates
  • Process payments and maintain transaction records
  • Improve our services based on your feedback
  • Communicate promotional offers (with your consent)
  • Comply with legal and regulatory requirements
  • Maintain security and prevent fraudulent activities

Legal Basis for Processing (India)

We process your personal data under the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes
  • Contract Performance: To fulfill our service commitments to you
  • Legal Obligations: To comply with Indian laws and regulations
  • Legitimate Interests: To improve our services and business operations

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data with:

Service Providers

  • Payment processors for secure transactions
  • Scheduling and booking platform providers
  • Email and communication service providers
  • Website hosting and maintenance partners

Legal Requirements

We may disclose your information when required to:

  • Comply with court orders or legal processes
  • Respond to government or regulatory requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities

Data Security

We implement industry-standard security measures to protect your information:

  • Secure SSL encryption for data transmission
  • Password-protected systems and restricted access
  • Regular security audits and updates
  • Secure payment gateways for financial transactions
  • Confidential storage of consultation records

Photography and Visual Content

During your experience at Studio by ISIM, we may take photographs for: 

  • Your personal consultation records
  • Before-and-after documentation 
  • Marketing and promotional materials (only with explicit written consent)

Your Rights:

  • You have the right to refuse photography at any time
  • You can request deletion of your photographs
  • Marketing use requires separate, explicit consent
  • You may withdraw consent for marketing use at any time

To exercise these rights, contact us at info@studiobyisim.com.

Your Privacy Rights

Under applicable Indian laws, you have the right to:

  • Access: Request copies of your personal data 
  • Correction: Update or correct inaccurate information 
  • Deletion: Request deletion of your data (subject to legal requirements) 
  • Objection: Object to certain data processing activities 
  • Data Portability: Receive your data in a structured format 
  • Withdraw Consent: Revoke previously given consent at any time 

To exercise these rights, contact us at info@studiobyisim.com.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and session information 
  • Analyze website traffic and user behavior 
  • Improve website functionality and user experience
  • Deliver personalized content and advertisements 

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing personal information.

Data Retention

We retain your personal information for:

  • Active clients: Duration of service relationship plus 5 years
  • Consultation records: As required by professional standards
  • Financial records: As required by Indian tax and accounting laws  
  • Marketing communications: Until you unsubscribe or request deletion 

Children’s Privacy

Studio by ISIM services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors without parental consent.

International Data Transfers

Your data is primarily stored and processed in India. If we transfer data internationally, we ensure adequate safeguards are in place to protect your information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notification. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, concerns, or requests:

Samridh Solutions LLP (Studio by ISIM)

Grievance Officer

In accordance with Indian data protection regulations, we have appointed a Grievance Officer to address your privacy concerns:

Name: Ashwin Dewan 

Response Time: Within 30 days of receiving your complaint 

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

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